1. Residential Delivery
Performed from Monday - Friday 1000hrs - 2200hrs. Unfortunately, we are not able to set a specific timing or allocated time frame. Our courier will call/sms to give a heads-up should no one to receive the parcel and SMS tracking will be sent prior to delivery as well.
For delivery rate, it is fixed at $5 via Vzeyor courier. The good news is, for orders SGD100 & above, it is FREE for local delivery. So.... Happy shopping!
2. Express Delivery
Express delivery will fall under Express Shipping. Express Shipping will be delivered only next day as we need to prepare your orders. Cut off time will be 8pm.
3. Missed Delivery
Missed a delivery attempt from us? Don't worry, if we fail to reach you at your specified shipping address, our courier give you a call/message. A re-delivery will be attempted on the next consecutive working day.
After 2nd attempts and being uncontactable, the order item will be delivered back to our location and the order item will be on hold. The next re-delivery will then be charged at a flat rate of SGD 5.We wont held responsible for any loss parcel if u requested to place at your requested hideouts.
4. No Delivery Zones
Due to restrictions and limitations (placed by certain institutions and organizations), we apologize that we are not able to make deliveries to the following areas in Singapore:
If you work at the above locations, we strongly encourage you to set your shipping address to a location where our drivers can deliver to, such as your residential address.
- Jurong Island
- Tuas Link
- Changi Cargo
- Country Clubs
- Army Camps
- Seletar Aerospace
- Off-shore Islands such as Pulau Ubin
- Turf Club Avenue
- Singapore Prison Quarters
- Airbase sites
- SATS Inflight Catering Centre 1
- ST Kinetics
- Airport Boulevard, and all airport areas including areas within Changi Airport and Seletar Airport